Privacy Policy

1. Data Controller

This privacy policy applies to the processing of personal data by Quadco Engineering BV, with registered office at Koestraat 96, 8800 Roeselare, registered in the Crossroads Bank for Enterprises under VAT number BE 0672.683.815 (RPR Ghent, division Kortrijk), hereinafter referred to as "Quadco Engineering" or "we".

For any questions about this privacy policy or the processing of your personal data, please contact us via email or by post at the address above.

2. What personal data do we process?

Depending on how you interact with our website www.quadco.engineering, we may process the following personal data:

  • Contact form: name, email address, phone number and the content of your message.
  • Newsletter: first name and email address.
  • Website visit (cookies and analytics tools): IP address (anonymised), browser type, pages visited, time of visit and other technical data via cookies (see section 5).

3. Purposes and legal bases for processing

We process personal data exclusively for specified, explicit and legitimate purposes, in accordance with Article 6 of the General Data Protection Regulation (GDPR):

  • Responding to your contact request: legal basis: performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR), or our legitimate interest in responding to your enquiry (Art. 6(1)(f) GDPR).
  • Sending the newsletter: legal basis: your explicit consent (Art. 6(1)(a) GDPR). You may withdraw your consent at any time via the unsubscribe link in every newsletter or by contacting us.
  • Website analytics and improving user experience: legal basis: your consent (Art. 6(1)(a) GDPR) for analytical and tracking cookies (see section 5).
  • Technical operation of the website: legal basis: our legitimate interest (Art. 6(1)(f) GDPR) in providing a secure and properly functioning website.

4. Retention periods

We do not retain your personal data for longer than is necessary for the purposes for which they were collected:

  • Contact form: up to 2 years after our last contact, unless a longer retention period is required by law.
  • Newsletter: for as long as you remain subscribed; upon unsubscribing, your data will be deleted within 30 days.
  • Analytical cookies (Google Analytics): up to 26 months, in accordance with Google's standard retention policy.
  • Microsoft Clarity: up to 13 months.

5. Use of cookies

Cookies are small text or data files placed by a website's server on your browser, computer or mobile device when you visit the website. They allow your browser to be recognised and serve specific functions. The server can only read cookies it has placed itself and has no access to any other information on your device.

In accordance with the Belgian implementation of the ePrivacy Directive (Act of 13 June 2005 on electronic communications, as amended), non-essential cookies are only placed after your prior consent. You can adjust your consent preferences at any time via the cookie banner on our website.

We use the following categories of cookies:

  • Strictly necessary cookies: essential for the proper functioning of the website (navigation, forms, language settings). These cookies do not require consent.
  • Functional / technical cookies: improve the user experience, such as remembering your language preference. These cookies do not require consent.
  • Analytical / performance cookies: we use Google Analytics 4 (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) and Microsoft Clarity (Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland) to collect anonymised website statistics with the aim of improving our website. These cookies are only placed after your consent.
  • Third-party cookies: the website may contain elements from third parties that may place their own cookies. We have no control over these cookies; please refer to the privacy policy of the relevant third party.

You can configure your browser settings to refuse or delete cookies. However, this may result in certain parts of the website not functioning correctly. More information about managing cookies is available at www.allaboutcookies.org.

6. International transfers of personal data

Data collected by Google Analytics and Microsoft Clarity may be transferred to and processed on servers in the United States. Such transfers are carried out on the basis of Standard Contractual Clauses (SCCs) approved by the European Commission pursuant to Article 46 GDPR, or on the basis of the EU–US Data Privacy Framework. Further information can be found in the privacy policies of Google and Microsoft.

7. Processors and recipients of personal data

We do not share your personal data with third parties unless this is necessary for the provision of our services or required by law. We work with the following processors, with whom data processing agreements have been concluded:

  • Google Ireland Limited — Google Analytics 4 (website analytics)
  • Microsoft Ireland Operations Limited — Microsoft Clarity (user behaviour analytics)
  • Newsletter platform — sending of the newsletter (first name and email address of subscribers)

Your personal data are not sold to third parties.

8. Your rights as a data subject

Under the GDPR, you have the following rights with regard to your personal data:

  • Right of access (Art. 15 GDPR): you may request information about which personal data we process about you.
  • Right to rectification (Art. 16 GDPR): you may request that inaccurate or incomplete data be corrected.
  • Right to erasure (Art. 17 GDPR): you may request that your data be deleted, unless a legal retention obligation applies.
  • Right to restriction of processing (Art. 18 GDPR): you may request that the processing of your data be restricted in certain circumstances.
  • Right to data portability (Art. 20 GDPR): you may receive your data in a structured, commonly used and machine-readable format.
  • Right to object (Art. 21 GDPR): you may object to processing based on our legitimate interest.
  • Right to withdraw consent: for processing based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise your rights, please contact us via email or by post to Koestraat 96, 8800 Roeselare. We will handle your request within one month of receipt, in accordance with Article 12 GDPR.

9. Right to lodge a complaint with the supervisory authority

If you believe that the processing of your personal data infringes the GDPR or applicable Belgian data protection law, you have the right to lodge a complaint with the Belgian Data Protection Authority (DPA):

Gegevensbeschermingsautoriteit / Autorité de protection des données
Drukpersstraat 35
1000 Brussels
Tel.: +32 (0)2 274 48 00
www.dataprotectionauthority.be

This does not affect your right to seek judicial remedy.

10. Security of your data

Quadco Engineering takes appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or disclosure, in accordance with Article 32 GDPR. The website uses a secure HTTPS connection.

11. Changes to this privacy policy

Quadco Engineering reserves the right to amend this privacy policy at any time to keep it in line with applicable legislation or changes to our processing activities. The most recent version will always be published on our website. We encourage you to review this policy periodically. This privacy policy was last updated on 4 March 2026.

12. Governing law and jurisdiction

This privacy policy is governed by Belgian law, including the GDPR as applicable in Belgium and the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data. All disputes arising from or related to this privacy policy shall be submitted exclusively to the competent courts of the judicial district in which Quadco Engineering has its registered office, without prejudice to your right to lodge a complaint with the DPA (see section 9).